Utility Warehouse started in 2002 as an energy supplying company in the United Kingdom. In 2013, the company expanded after buying two companies from Npower. The companies’ clientele has grown to over 650,000 consumers making it among the major companies that offer energy services in the UK. The company provides various services like electricity, gas, home insurance, home phone, mobile, and broadband.
Unlike other companies, Utility Warehouse makes work easier for their customers by compiling all the charges for the services offered in one bill. The customers who subscribe for more than one service with UW get great discounts. The company relies on referrals from their customers and signups through their agents, spread across the country. The agents receive a commission from every new customer they register.
Utility Warehouse customers have the opportunity for various benefits, including rewards cards and free LED bulbs for customers who subscribe to their energy bundle. The company has excellent customer care service and dealt with complaints promptly. In 2018 and 2020, UW emerged as the winner for the Utilities Brand of the year.
Anyone can join UW, including those with traditional prepayment meters and smart prepayment meters with a few adjustments on the credit mode. Customers on prepayment can pay up for the services from the pay zone, pay point, or post offices. The company has created employment to over 1,400 expertise in different categories. Their dedication to serving the UW clients is motivated by the friendly working environment provided.
Utility Warehouse in 2020 started a foundation through which it is giving back to the community through helping the vulnerable in the community and extending support to fight against the Coronavirus. The foundation also supports programs geared towards environment conservation and aims to plant 100,000 trees by the end of March 2021. In the UW leadership is Charles Widgoder, the chairman, and Andrew Lindsay is the CEO.